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Privacy Policy

Effective Date: 29 May 2026

Introduction

Welcome to Infinitepay. Infinitepay Sdn. Bhd. (“Infinitepay”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable laws.

1. Information We Collect

We may collect and process personal information including your full name, company name, contact number, email address, business registration details, billing information, identification documents, device information, IP address, browser information, and transaction-related records.

2. How We Use Your Information

We may use your information to provide and manage our products and services, process applications, verify identity, manage customer support, process billing and payments, improve website functionality, communicate updates, comply with legal obligations, and prevent fraud or unauthorized activities.

3. Sharing of Information

We may disclose your information to payment service providers, business partners, technology vendors, regulatory authorities, professional advisers, and other relevant parties where necessary for business operations or legal compliance. We do not sell personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal and regulatory requirements.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. Users may disable cookies through browser settings if preferred.

7. Your Rights

Subject to applicable laws, you may request access to your personal data, request corrections, withdraw consent where applicable, or request deletion of your data where legally permissible.

8. Third-Party Links

Our website may contain links to external websites or third-party platforms for user convenience. Infinitepay is not responsible for the privacy practices, security, or content of such third-party websites. Users are encouraged to review the respective privacy policies of external sites before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective upon publication on our website.

10. Contact Us

Infinitepay Sdn. Bhd.
Website: https://infinitepay.com.my/
Email: support@infinitepay.com.my
Phone: +603 3099 6666